NEW CLIENT INFORMATION


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Billing
If provided, please enter client's P.O. number.
Billing Address *
Billing Address
Account
Please choose MSS Salesperson.
Please choose MSS Account Manager
Primary Contact *
Primary Contact
Phone *
Phone
Is it appropriate for Non Sales/Acct.Mgmt. personnel to contact client? *
I.T. Information
MSS Order Form? *
If No...
If No...
Special format provided to I.T. on this date.
SLN Services? *
If No...
If No...
Special format provided to I.T. on this date.
Reports Required *
Please check all that apply.
If applicable, please enter any reports required by special request.
Please enter name and email address for each individual scheduled to receive required reports.
Order Services
Order Receipt Method(s) *
Please check all that apply.
Ecommerce Channels *
Please check all that apply.
If "Client Website" was checked, please enter primary eCommerce URL.
http://
Client Call Center? *
If Yes, please enter Client Call Center Name.
MSS Call Center? *
If Yes, has call scripting been provided to MSS?
If Yes, please select estimated number of inbound calls per day.
If available, please copy and paste existing return policy into the text box below. If not available, please describe.
Special Orders
Purchase Orders? *
Minimum Order Quantities? *
If Yes, please explain.
Maximum Order Quantities? *
If Yes, please explain.
Orders Print on MSS Form? *
Receiving
Receiving Requirements Provided? *
Please confirm with client that vendor(s) have been provided all MSS requirements.
Please choose the system into which all client inventory should be received.
Master Inventory Provided to Operations on This Date
Master Inventory Provided to Operations on This Date
Sample Inventory Provided to Operations on This Date
Sample Inventory Provided to Operations on This Date
Inventory Source *
Please choose all current locations where client inventory is held prior to shipment.
Inventory Delivery Method *
Please choose all methods by which client inventory will be delivered to MSS.
Inventory Hand Count Required? *
Accept Quantities on Packing List? *
Storage Requirements *
Please check all storage methods that apply.
Inventory Spoilage % *
Please choose all applicable types of inventory spoilage.
Returns Management *
Please check all that apply.
Order Fulfillment
Please choose the minimum level of order fulfillment response for orders received by 3PM EST.
Rush Order Management? *
If authorization is required for rush orders, please provide the name and email address of the authorized individual.
Order Add-ons *
Outbound shipments may be accompanied by additional items not listed on order. Please choose all items that apply.
First-in, First Out? *
Scrap and Replace Inventory? *
Please choose whether aged stock is replaced with revision upon arrival.
Shipping and Packing
Standard MSS Packing? *
If No, please describe special packing requirements.
International Shipments Expected? *
Products Valued Over $100? *
If Yes, should MSS insure shipments for $100+?
Shipping Carrier Methods *
Please check all that apply.
Shipping Payment *
If 3rd Party, please provide all relevant account information.
Before submitting, please confirm answers with client and salesperson.